Shipping Policy (SEO Optimized)

Effective Date: January 3, 2025

At ZenPariz, we are committed to providing timely and reliable shipping services. Our Shipping Policy explains the shipping options, charges, delivery times, and conditions for our customers.

1. Shipping Locations

We currently offer shipping to:

  • Domestic: We ship across the United States, including Alaska and Hawaii.
  • International: We ship to select international locations. Shipping charges and delivery times may vary based on the destination country.
  • Restricted Locations: We do not ship to P.O. Boxes or APO/FPO addresses at this time.

2. Shipping Methods

We offer multiple shipping methods to suit your needs:

  • Standard Shipping: Delivered within 5-7 business days for domestic orders.
  • Expedited Shipping: Delivered within 2-3 business days (available for domestic orders only).
  • International Shipping: Delivery times vary depending on the destination (typically 7-21 business days).

Shipping costs will be calculated at checkout based on the size, weight, and destination of your order.

3. Processing Time

Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons, processing may take a little longer.

  • Orders placed on weekends or holidays will be processed the following business day.
  • If your order is delayed for any reason, we will notify you via email.

4. Order Tracking

Once your order has been shipped, we will send you a tracking number and link to monitor your package’s status in real time.

  • For domestic orders, tracking is available for most shipping methods.
  • International orders may have limited tracking depending on the carrier.

5. Shipping Charges

Shipping costs depend on the weight of the order and the shipping method selected. The total shipping charges will be displayed at checkout before you finalize your purchase.

6. Free Shipping

  • We occasionally offer promotions for free shipping on qualifying orders within the United States.
  • Check our promotions page or subscribe to our newsletter for updates on free shipping offers.

7. Customs, Duties, and Taxes (International Shipping)

For international orders, customs duties, taxes, and other fees may apply and are the responsibility of the customer. These fees are not included in the shipping cost and must be paid upon arrival of the package.

8. Damaged or Lost Packages

  • If your package is lost or damaged during transit, please contact our customer service team within 7 days of receiving the tracking information.
  • We will work with the carrier to resolve the issue and may offer a replacement or refund depending on the circumstances.

9. Delayed Shipments

While we strive for prompt delivery, delays may occasionally occur due to unforeseen circumstances, including weather conditions, carrier issues, or customs delays for international shipments.

  • If your package is delayed, we will provide an updated delivery estimate and work with the carrier to ensure your order arrives as quickly as possible.

10. Contact Us

If you have any questions about shipping or delivery, please reach out to our customer service team: